The impact of building information modelling (BIM) technologies on the efficiency of operational management of property management organizations

Introduction. The study is devoted to the impact of Building Information Modelling (BIM) technologies on the operational efficiency of property management. In an era marked by digitalization and increasingly complex building operations, the use of integrated digital platforms that enhance coordination among property management companies, technical personnel, and residents has become essential. The novelty of this work lies in its comprehensive analysis of BIM’s impact on reducing response times, optimizing maintenance procedures, and lowering operational costs. The objective of the study is to assess the influence of BIM on operational performance and to identify the key factors affecting the successful implementation of such technologies.

Materials and methods. A mixed-methods approach was employed in this study, combining both qualitative and quantitative analyses of data collected between 2022 and 2024. Data were gathered through case studies, surveys, interviews, and observations of building performance metrics. Statistical methods, including paired t-tests, alongside thematic analysis, were utilized to evaluate changes, ensuring robust data triangulation and an objective interpretation of the results.

Results. The implementation of BIM resulted in a 35 % reduction in response times for service requests, a 20 % decrease in operational costs, and a 15 % reduction in energy consumption. Moreover, the digitalization of processes significantly increased tenant satisfaction through enhanced service transparency and improved communication among stakeholders.

Conclusions. The findings confirm the high effectiveness of utilizing BIM in the operational management of property. The study demonstrates that BIM integration contributes to process optimization, cost reduction, and improved energy efficiency. It is recommended that further integration of BIM with IoT and AI technologies be pursued, along with the development of comprehensive training programs for personnel, to ensure sustainable and efficient management of real estate assets.

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